CasinoLive Terms and Conditions — Complete User Guide

CasinoLive (referred to herein as "the Platform" or "we") is an online betting and gaming service provider. These Terms and Conditions apply to the use of CasinoLive's website, app, or any of its services.

By registering, logging in, or using CasinoLive in any way, you automatically agree to these Terms and Conditions. We recommend reading this document in full before you sign up.

CasinoLive reserves the right to update these Terms and Conditions at any time without prior notice. Continued use of the platform after any changes constitutes your acceptance of the revised terms.

To use CasinoLive, you must meet the following eligibility requirements:

• You must be at least 18 years old.
• You must use the platform of your own free will and in a sound state of mind.
• You may not register if CasinoLive has previously imposed a ban on your account.
• You must not be legally prohibited from participating in gambling activities.

CasinoLive may request a copy of your national ID or passport for age verification at any time. Withdrawals may be suspended until verification is complete.

Each user may register only one account. If multiple accounts are found belonging to the same person, all accounts will be closed.

The following information is required at registration:

• Full legal name (as per National ID)
• Active email address or mobile number
• Date of Birth
• A strong password

You are solely responsible for the security of your account. Never share your password with anyone. If you suspect unauthorized access, contact our support team immediately.

CasinoLive reserves the right to verify, suspend, or close any account at any time and for any reason, without prior notice.

Deposit

• Minimum deposit: ৳500
• Accepted methods: Mobile Pay, Nagad, Rocket, Bank Transfer
• Deposits are usually credited to your account instantly
• Deposits from third-party accounts are strictly prohibited

Withdrawal

• Minimum withdrawal: ৳1,000
• Withdrawal requests are typically processed within 24 hours
• Additional verification may be required for large amounts (over ৳50,000)
• Withdrawals can only be processed to the same payment method used for the original deposit

CasinoLive follows international standards for anti-money laundering. Payments may be placed on hold pending verification if a transaction appears suspicious.

All betting on CasinoLive — Sports Betting, Live Casino, lottery — is governed by a common set of rules.

Sports Betting

• Bets cannot be changed or cancelled once confirmed
• If a match is cancelled, the full stake will be refunded
• If a match is rescheduled, bets generally remain valid for the new fixture time
• CasinoLive is not responsible for odds changes during live betting
• CasinoLive reserves the right to void any bets placed at abnormal odds resulting from a system or software error.

Live Casino & Games

• Game outcomes are determined by an RNG (Random Number Generator), which is regularly audited
• Games interrupted due to network disconnection will be resolved once the connection is restored
• In the event of a dealer error, the game may be restarted

CasinoLive offers various bonuses and promotions from time to time. Each bonus has its own terms, which are clearly stated on the offer page.

General Bonus Terms

• A wagering requirement of 5x to 30x typically applies before bonus funds can be withdrawn
• Bonus claim periods are typically between 7 and 30 days
• Each bonus may only be claimed once per person
• Bonuses cannot be transferred to another account
• Withdrawing before meeting wagering requirements will result in the bonus being forfeited

Welcome Bonus

New members are eligible for a welcome bonus on their first deposit. This bonus applies once, to the first deposit only. Visit the promotions page for full terms.

The following activities are strictly prohibited on CasinoLive. Violations may result in permanent account closure and forfeiture of all balances:

• Registering with a false identity or fraudulent information
• Operating Multiple Accounts
• Bonus abuse or bonus manipulation
• Deposits or Withdrawals from Third-Party Accounts
• Betting via automated bots or software
• Betting using match fixing or insider information
• Unauthorized access to another user's account
• Fraudulent activity against the platform

CasinoLive uses advanced technology to detect suspicious activity. CasinoLive reserves the right to take legal action against any prohibited conduct.

CasinoLive reserves the right to suspend or permanently close an account for the following reasons:

• Violation of these Terms & Conditions
• Registration with False Information
• Suspicious or fraudulent activity
• Age Verification Failure
• Extended inactivity (more than 12 months)

Voluntary Account Closure

You can close your account at any time by contacting our support team. Please withdraw any remaining balance before closing. Bonus balances are generally non-refundable.

CasinoLive accepts no liability for the following:

• Betting losses due to the user's own internet disconnection
• Delays or failures caused by third-party payment services
• Losses resulting from a user sharing their own password
• Unexpected Server Downtime or Technical Issues
• Any changes to services resulting from changes in applicable law

CasinoLive makes every effort to maintain uninterrupted service, but 100% uptime cannot be guaranteed. Services may be temporarily unavailable during scheduled maintenance.

CasinoLive may update these Terms & Conditions at any time. Users will be notified of significant changes via email or on-site notification.

We recommend checking this page on every visit. The date of the latest update is displayed at the top of the page.

Contact

For any questions regarding the Terms & Conditions, please contact our support team:

• Email: support@casinolive.life
• Live Chat: Available 24/7 in the bottom-right corner of the site